Payroll Service Questions
The payroll process is important for obvious reasons, not the least of which is keeping your employees happy and your workplace operational. This is what makes it such a big deal when salary processing goes awry. And payroll mistakes can happen quicker than you might think, and require a lot of resources to fix.
Using payroll services is a solid first step in minimizing your own financial risk, as well as doing right by your employees. The thing is, as with any other service, not all payroll services are as good as each other.
Join us today, for our rundown of three must-ask questions you must ask when choosing a payroll services team to help your business.
Tax Protection
The benefits of payroll services often boil down to taking an important process off of your hands so that it never gets overlooked and you don’t have to worry about it. Accurate, on-time payments are a pillar process in any business, making payroll services extremely important.
But you need to know they have your best interests at heart, and a big part of that is tax protection. In whatever shape it takes, your payroll service provider should help keep your tax obligations clear and, hopefully, as low as possible. Ask about what your service provider will do to keep your payroll taxes filed, and to resolve potential tax issues and penalties in the future.
Customer Service
No service is complete without a prompt, available, and well-informed customer service team. You’d be safe to assume that there are a lot of questions to ask when it comes to payroll, whether upfront or later on, especially because with it being managed offsite.
A good payroll services company will make themselves available, at least during office hours. Ask about how to get in touch with someone who can solve problems. You shouldn’t get left hanging when you need answers, so make sure to find out what their policy is ahead of time.
Payroll Service Process Timing
Prompt payments are obviously important, and it’s to that effect that you should find out what your payroll services window is going to be. You’re going to want to know how long it takes to process each set of payments via your payroll company so you can plan ahead and nobody’s left waiting.
Payroll services will also often feature contingency services to help cover your payments during an emergency or when things don’t go as planned. Whether it’s a next or same-day scheduled payment option, payroll cancellations, or automated payments, it pays (literally) to know what your options are.
Looking for a better payroll experience at your business? Visit Vision HR today and let us help you take the hassle out of your salary payment process.
